SIM Supply, Service and Management

SIM Supply and Management

Iridiacom can supply all Topex GSM gateways SIM free or we can offer a fully managed service for design, supply, installation and management of SIMs for use in GSM Gateways. The service includes:

• Mobile network survey to determine available networks and network strengths at your customers premises
• SIM configuration design. Essential to ensure optimum tariffs, number of SIMs and compatibility with the GSM Gateway configuration and programming.
• ‘On-Net’ and ‘Off-Net’ SIM design for customers requiring mixed traffic savings
• Disaster Recovery SIM design for Gateways deploying Disaster Recovery programming.
• Quotation proposing the best available mobile network tariffs to ensure the lowest possible call costs and best available commission.
• Savings projection report to pass onto your customer
• Network connection documentation packs including templates to ensure correct completion. If required we will liaise with your customer in your name to assist.
• SIM supply-chain management. Critical for SIM connection acceptances and continuity of connection.
• Liaisons with the required mobile network to ensure delivery and connection dates are in line with the GSM Gateway installation or reprogramming.
• Configuration and activation of SIMs at the required times. This ensures SIMs are ready for use and crucial for billing date convergences. Thus ensuring projected savings are realised
• Delivery of SIMs to site for installation or if required, installation of SIMs within the Gateway
• Monthly monitoring of SIM ‘burn’ to check for under or over use of bundled minutes with reports to the reseller
• SIM contract renewal date reminders to the reseller.
• Monthly Network Tariff and commission reports with SIM design calculators

The question we are asked the most is what size of GSM gateway do I need ?, the first factor to be asked of the customer is how many simultaneous calls do they need to mobiles, this can differ from customer to customer as some businesses will mainly make calls to mobiles as their customer base may be like this or if a company has a lot of mobile users such as service engineers or field based sales people then this has to be taken into account. You will also need to take into account if SMS messages are going to be sent and received.

We can offer some basic guidance, if the only criteria you have is the number of mobile minutes used per month then select from the following chart:

Minutes per Month	Channels required
2000 to 4000	2
4000 to 6000	4
6000 to 9000	6
9000 to 14000	8
14000 to 20000	10
20000 to 30000	12
30000 to 45000	14
45000 to 60000	16

The chart is intended to be a broad guide and not a definitive design tool - in a practical environment it is always better to use the data available from Network providers and call logging tools.